In the video, Michael Kerr lists six habits of high-performance teams based on his experience working with organizations. Reflect on current or past hospitality or tourism teams you worked with or any other work-related team, if you dont have specific hospitality and tourism experience.
To what extent do you agree with Kerrs choice of habits? How can these habits be related to team performance in hospitality and tourism? If you disagree with Kerrs choice of habits, feel free to replace them with any of your own, but you must provide support based on this weeks reading.
Of the six habits you selected, which three do you think are stronger drivers of key team performance metrics in hospitality and tourism and why?
Critical Thinking – to enhance the critical thinking process there must be explicit questions being raised and/or assumptions being challenged regarding posts made by self or others.